Personvernerklæring

Last updated: March 31, 2026

This Privacy Policy describes how Nuvorah ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from stjernekuleph@outlook.com (hereinafter referred to as the "Services"). By using the Services, you agree to the practices described in this policy.

1. Personal Information We Collect

We collect information that identifies you directly or indirectly. Categories of information include:

  • Contact Information: Name, billing address, shipping address, phone number, and email address.

  • Payment Information: Credit/debit card numbers and transaction details (securely processed via our payment providers).

  • Account Information: Username, password, and security questions.

  • Transaction History: Products you view, add to your cart, or purchase.

  • Device Information: IP address, browser type, and unique device identifiers via cookies.

2. Purpose of Processing

We use your information based on the following legal grounds:

  • Fulfillment of Contract: To process orders, ship goods, and handle returns.

  • Marketing: To send you offers (if you have consented) and display relevant advertisements.

  • Security: To detect and prevent fraud or misuse of the Services.

  • Legal Obligations: To comply with accounting laws and other legal requirements.

3. Sharing of Information

We may share your information with trusted third parties, including:

  • Shopify: Our platform provider that operates the online store.

  • Shipping Partners: To deliver your products to your address in Norway or abroad.

  • Payment Solutions: For secure transaction handling.

  • Public Authorities: If required by law.

4. International Transfers

Your personal information may be transferred and stored outside the European Economic Area (EEA), including to Canada (where Shopify is headquartered) and the USA. For such transfers, we use the European Commission's Standard Contractual Clauses (SCC) to ensure your data is protected in accordance with GDPR.

5. Your Rights (GDPR)

As a user in Norway and the EEA, you have extensive rights:

  • Access: The right to know what data we have stored about you.

  • Rectification: The right to correct inaccurate information.

  • Erasure: The right to be "forgotten" (under certain conditions).

  • Data Portability: The right to have your data provided in a machine-readable format.

  • Objection: The right to opt-out of direct marketing.

To exercise your rights, contact us at stjernekuleph@outlook.com.

6. Cookies

We use cookies to improve your user experience. You can manage or block cookies in your browser, but this may affect the functionality of the online store.

7. Retention Period

We retain your personal information only as long as necessary for the purposes described in this policy, or as long as required by law (e.g., accounting for 5 years).

8. Contact and Complaints

If you have questions about your privacy, contact us at: stjernekuleph@outlook.com. If you believe we are processing your data in violation of regulations, you have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) at www.datatilsynet.no.